Belief & Promise
At Ox, we stay true to our convictions. Our character is based on our word to you. We've always been taught, just say what you're going to do and then deliver. People usually look to a company that has the same values as they do. Products may come and go, but real down-to-earth trust is earned in our book. Thanks to you, our customer, our business was built one handshake at a time, and we aim to keep it that way.
We exist solely to serve our customers and community through fully understanding their needs and delivering the most exceptional products, services and support possible.
While our promise might not seem like much, it means a great deal to us and we take every word to heart.
Our Promise to You is Simple:
We guarantee to serve you through the most customer-centered approach with the highest degree of best-in-class product in the industry, on time, and error free. If not, we will make it right.
So what does this mean to you?
When you experience the Ox difference, you'll be treated with respect. We focus on the small things that can make all the difference. Here are just some of the benefits you'll receive:
- Ease of Doing Business – Painless and simple... we work for you not the other way around.
- Convenience – One stop; ordering, manufacturing, installation, pick-up, delivery, parts and accessories.
- Speed – Serving you with more products in shorter delivery lead times than anyone else in the industry.
- Service – We never leave your side responding to your needs, before, during, and after the sale.